A New Update to our Policy: We are resuming our 30 day return policy. Items may be returned 30 days from date of shipment to receive a refund. We’re experiencing longer wait times for Customer Service inquires. We apologize for the inconvenience & appreciate your patience. Due to our increased safety measures, it may take longer than usual to fulfill your order. We are working to get your order to you as quickly as possible. Based on the current state of the COVID-19 pandemic, we’ve updated our return policy for in-store and online purchases, for an easier shopping experience. Stores will remain closed through June 1st. All in-store purchases made between February 1st - March 31st now have 120 days to be returned. Online purchases made between February 1st - May 31st, now have 60 days from date of shipment, to return. We are experiencing a slight delay in processing returns. This may cause a delay in processing a return payment to your account. In order to comply with government measures regarding COVID-19, country import restrictions have temporarily halted shipping to the following countries: Afghanistan, Barbados, Bonaire, British Virgin Islands, St. Eustatius, Saba, Cayman, Colombia, Comoros, Cuba, Curacao, Ghana, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Mauritius, Mayotte, Nepal, Nigeria, Oman, Rwanda, Sao Tome and Principe, Seychelles, Somalia, South Africa, Sri Lanka, East Timor and Uzbekistan We deeply apologize for the inconvenience and thank you for your patience.
To Our Customers and Friends, In an effort to keep you updated on how we are managing through the COVD-19 health pandemic, we wanted to reach out with our plans to help stop the spread and protect the safety and well-being of our employees and customers. Our retail store in New York City will be closed until April 1st, 2020 and our corporate staff & design team are able to work remotely as we stay #togetherathome while we do our part to stop the spread and practice social distancing. We encourage you to do the same, stay indoors, spend time with family and let’s weather this storm together. Our website will remain open for business. Our return policy has been temporarily extended to 60 days from date of shipment, for purchases made between February 1st – April 30th, 2020. Our stylists are available at 1-888-870-4710 if you would like personalized service. Our “Share the Herve Love” campaign is still ongoing, click here for details and see how your gently worn dresses can help support The Lower East Side Girls Club. We hope you visit us at herveleger.com, and look forward to welcoming you into our Soho Boutique again soon. XO, The Hervé Léger Team