How It Works
We can accept up to two gently used Hervé Léger garments for a credit up to $400.
Contact guest services to receive a complimentary shipping label or visit our New York City store to exchange.
For each item accepted you’ll receive a $200 credit towards your purchase.
Frequently Asked Questions
What items qualify?
Gently used Hervé Léger dresses or clothing items are accepted. We cannot accept damaged merchandise with tears, stains, alterations, missing beading or perfume/odors.
How do I exchange online?
Email guest services or call 1-888-870-4710 between the hours of 9:00 AM to 8:00 PM CT Monday through Friday to receive a complimentary shipping label. For each garment shipped to us and accepted, you will receive a $200 merchandise credit towards your next online purchase. Your merchandise credit will be emailed to you within 15 business days. Merchandise credit will be valid for six months from issue date.
What if my item doesn’t qualify?
If your item doesn’t qualify, we will gladly have it shipped back to you at our cost.
How do I exchange in store?
You may bring your item(s) to our store located at 409 West Broadway, NY, NY 10012. Each item will be inspected by a team member to determine if it is eligible for in-store credit. You’ll receive a $200 merchandise credit that you may use toward any purchase within six months of the day it is issued. Please note that the only store accepting trade-in items is our NY location, and your $200 merchandise credit will be only redeemable at this location.